Patient Centered Medical Home (PCMH)

Langley Health Services is recognized by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC) as a Patient Centered Medical Home.

What is a Patient Centered Medical Home?

A Patient-Centered Medical Home, or PCMH, is not a place where people live — it’s a way of giving care that helps patients get healthier and stay healthy.  In a PCMH, you are the center of your care. Your doctors, clinical staff, and other health workers work together as a team to help you. They listen to your needs, answer your questions, and make a plan that fits your life.

Key Features of Our AAAHC-Accredited PCMH

  • Patient-Centered: Care designed around your needs, values, and preferences.
  • Coordinated Care: All your providers work together to manage your health—across primary care, specialists, hospitals, and community resources.
  • Comprehensive Services: From prevention and wellness to chronic disease management and behavioral health.
  • Quality & Safety: Accredited by AAAHC, ensuring we meet the highest standards for safety, quality, and patient satisfaction.
  • Accessible Care: Same-day or next-day appointments, extended hours, and telehealth options.
  • Ongoing Improvement: We measure performance and use feedback to continually enhance your care.

Your Care Team May Include:

  • Primary Care Providers
  • Nurses & Medical Assistants
  • Behavioral Health Professionals
  • Quality Care team members
  • Social Services Specialist
  • Referral Coordinators
  • Pharmacist

What This Means for You

  • Better Communication: You are an active partner in your care. We listen to your goals and concerns.
  • Preventive Focus: We help you stay healthy, not just treat you when you’re sick.
  • Care Coordination: We connect the dots between your doctors, specialists, and services.
  • Easy Access: Call, message, or visit us—whichever is easiest for you.

How You Can Get the Most Out of Your PCMH

  • Choose Your Primary Care Provider – This is your main point of contact.
  • Bring All Health Information – Medications, test results, and other updates.
  • Ask Questions – We want you to understand your care.
  • Follow Your Care Plan – Participate in agreed-upon treatments and screenings.
  • Give Feedback – Your input helps us improve.

Here’s what makes a PCMH special:

✅ You have a care team that knows you and helps you with all your health needs.

We help with more than just checkups, like helping you manage diabetes, asthma, or other health problems.

📅 We help you schedule appointments, get lab tests, and even find specialists if you need one.

📞 You can call or message with questions, even after your visit.

👨‍👩‍👧 We care about your whole health, including your mental health, family life, and daily habits.

The goal of a PCMH is to make care easier, safer, and better for you.