IT Support Specialist I

Langley Health Services

We are looking for a full-time IT Support Specialist I who is a robust team player. We hire to retire. Join our awesome team of medical and dental professionals today!

Linkedin: https://www.linkedin.com/company/langley-health-services/

PERKS:

  • health insurance (medical, dental, vision)
  • FREE medical co-pays
  • paid time off
  • eight paid holidays
  • company paid life insurance and short term disability

Primary responsibilities include but are not limited to:

  • Provide helpdesk support and resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Utilize helpdesk tracking software to provide ticket support
  • Monitor project timelines and perform project related tasks
  • Strong documentation skills related to projects and operational procedures
  • Install, test and configure new PC’s, software and network devices
  • Maintain inventory of all equipment, software and software licenses
  • Report issues to the Network Administrator for escalation
  • Manage PC setup and deployment for new employees using standard hardware, images and software
  • Working knowledge of Active Directory, Exchange and other Microsoft platform
  • Working knowledge of Ethernet cabling, Router and Switches
  • Some travels from Citrus to Sumter Counties required

Qualifications:

  • Associate degree in computer science or;
  • Two or more years of experience as a computer support specialist
  • Strong interpersonal skills
  • Ability to work without supervision
  • Basic Technical Documentation skills

Required skillsets include the following:

  • Microsoft Windows 10 and 11 support
  • MS Office and common application support
  • Printing and connectivity support
  • Working knowledge of Active Directory, Exchange and other Microsoft platforms
  • Working knowledge of Ethernet cabling, Routers and Switches

Additional useful skillsets

  • Microsoft HyperV virtualization support
  • Microsoft Exchange 2013+
  • Microsoft Active Directory
  • Microsoft GPO management
  • Microsoft WSUS support
  • DFS and Print Services support
  • HP Server/SAN support
  • Cisco Route and Switch support
  • Cisco Call Manager and Unity Platforms
  • Spiceworks Support

To apply please email your resume to the reply link or fax to 855-832-3504, attention Human Resources. We are an equal opportunity employer and drug-free workplace.

To apply for this job email your details to hr@telmedical.com